At Prakruthi Mart, we strive to deliver fresh, natural, and high-quality products to your doorstep in a timely manner.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping & Delivery
- We deliver across selected locations in India.
- Delivery times typically range from 3–7 business days, depending on your location and product availability.
- Remote locations may require additional delivery time.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping may be offered on selected orders, promotions, or minimum purchase values.
Order Tracking
- Customers will receive order updates via SMS, WhatsApp, email, or phone once the order is dispatched.
- Tracking information will be provided whenever available.
Delays
- Delivery times may be affected by weather conditions, transportation issues, public holidays, or other unforeseen circumstances.
- Prakruthi Mart will make every effort to keep customers informed of significant delays.
Damaged or Incorrect Items
- If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with photos and order details.
- We will review the issue and provide an appropriate resolution.
